Overview: Canary Australia Pty Ltd is committed to protecting your privacy and securing your professional digital assets. This document outlines our data collection frameworks, secure usage boundaries, and tracking protections in absolute compliance with Australian regulations.
Canary Australia Pty Ltd (ABN 44 617 734 399), including its current and future trading names Creative Canary, Canary Australia, Neon Canary, and Canary Agency (collectively referred to as "the Company", "we", "us", or "our"), is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, manage, and safeguard personal and sensitive information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). By engaging our digital, web design, creative, or hosting services, or by interacting with our website, you consent to the data practices described in this policy.
In the course of conducting our digital agency operations, we may collect various types of information, including:
We collect information through transparent and lawful means, primarily when it is provided directly to us by clients or website visitors. This occurs when you:
The Company collects and processes data strictly for professional operational purposes, including:
Your privacy is paramount to us. The Company operates under strict data sharing boundaries:
We take the security of your digital assets and administrative credentials seriously.
Our websites may use "cookies" and tracking scripts to help personalise and optimise your online experience. A cookie is a text file placed on your hard disk by a webpage server to track navigation preferences. Cookies cannot be used to run programs or deliver viruses to your computer. We use tracking facilities, including the collection of visitor IP addresses, to protect our digital infrastructure against spam, analyse generalised web traffic, and monitor form performance. You have the ability to accept or decline cookies through your independent browser settings.
Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you, or to request that inaccurate information be corrected, updated, or permanently deleted. If you need to review, update, or remove credentials, contact details, or customer lists held within our systems, please submit a request to us in writing. We will process verified requests within a reasonable time frame, provided it does not interfere with ongoing contract obligations or statutory legal holds.
We strictly adhere to the Spam Act 2003 (Cth). When we manage or host email lists on behalf of clients, or send out our own internal updates, we ensure that commercial electronic messages are sent only with consent, identify Canary Australia Pty Ltd clearly as the sender, and contain a functional, prominent "unsubscribe" facility.
Canary Australia Pty Ltd reserves the right to periodically change, modify, or update this Privacy Policy at any time to reflect evolving business practices, technological advancements, or changes in Australian privacy legislation. Updates will be published directly to our website with a revised effective date.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how your personal information is handled by the Company, please contact Canary Australia Pty Ltd directly via email. We take all privacy inquiries seriously and will investigate and respond to any complaints swiftly.
A leading creative agency in Fremantle with a passionate belief that creativity and collaboration can deliver unrivalled success.
Creative Canary acknowledge the traditional custodians of Whadjuk Noongar Boodja, and the greater Walyalup area.
We pay our respects to Elders past, present, and emerging.
Creative Canary acknowledge the traditional custodians of Whadjuk Noongar Boodja, and the greater Walyalup area. We pay our respects to Elders past, present, and emerging.